Privacy Policy

1. Responsible party

Allpimatt Business Planning & Solutions (Pty) Ltd (“Allpimatt”, “we”, “us” or “our”) is responsible for personal information processed through this website. Allpimatt is based in Hermanus, Western Cape, South Africa. Privacy-related enquiries may be sent to richard@allpimatt.co.za.

2. Information we may collect

When you use an enquiry form or contact us, we may collect information such as your name, company name, email address, telephone number, the service you are interested in, and the information you choose to include in your message. We may also process basic technical information generated by the web server for security and operational purposes, such as IP address, browser information, date and time of access and requested pages.

3. Why we process personal information

• To respond to enquiries and communicate with prospective or existing clients.
• To understand the service being requested and determine appropriate next steps.
• To provide services where a formal engagement has been agreed.
• To maintain business, accounting, tax, compliance and communication records where required.
• To protect the security and proper operation of the website and related systems.
• To comply with applicable legal and regulatory obligations.

4. Basis for processing

Personal information is processed where necessary to respond to a request, take steps connected to a possible or existing service relationship, meet legal obligations, protect legitimate business and security interests, or where consent is appropriate. The basis used depends on the context in which the information is provided.

5. Sensitive information

Please do not submit passwords, banking PINs, one-time passwords, SARS eFiling login credentials or other access credentials through the public website enquiry form. Where sensitive documents or information are required for professional services, Allpimatt will advise on an appropriate method of providing them.

6. Sharing of information

Allpimatt does not sell personal information. Information may be shared with service providers, professional advisers, regulators, authorities or other parties where this is reasonably necessary for the requested service, for legal compliance, for system operation or with the client’s authority. Service providers should only process information for the purpose for which they have been engaged and subject to appropriate confidentiality and security obligations.

7. Cross-border processing

If a cloud, email, hosting or other technology provider processes information outside South Africa, Allpimatt will take reasonable steps to ensure that appropriate safeguards or lawful transfer conditions apply to that processing.

8. Retention

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, for the duration of a client relationship, for legitimate recordkeeping, and for periods required by applicable law, professional requirements or contractual obligations. Information that is no longer required should be securely deleted, destroyed or de-identified where appropriate.

9. Security

Allpimatt takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, and users should avoid sending highly sensitive access information through ordinary website forms.

10. Your rights

Subject to applicable law, you may request access to personal information held about you, ask for inaccurate information to be corrected, object to certain processing, or request deletion or restriction where the law permits. Requests may be sent to richard@allpimatt.co.za and may require appropriate proof of identity before information is disclosed or changed.

11. Cookies and analytics

This build does not intentionally include advertising cookies, marketing pixels or third-party analytics by default. If analytics, advertising, embedded media or other technologies that place non-essential cookies are introduced later, the website’s cookie and consent controls should be updated before those technologies are activated.

12. Links to third-party websites

The website may contain links to third-party websites or services. Allpimatt is not responsible for the privacy practices, security or content of third-party sites and users should review the relevant third party’s own privacy information.

13. Complaints and regulatory contact

Privacy concerns should first be raised with Allpimatt using the contact details above so that the matter can be investigated. Data subjects also have rights under the Protection of Personal Information Act and may contact the Information Regulator (South Africa) using the official contact channels published by the Regulator.

14. Changes to this policy

This policy may be updated from time to time to reflect changes in services, technology, law or internal processing practices. The version published on this website is the current website privacy notice.

Last updated: 23 September 2026.